Where are we located?

Pick up is located at Jamisontown NSW

What is dry hire?

Dry hire means you are renting the items only — no setup or styling is included. You’ll collect the items, set them up yourself, and return them after your event.

How do I book?

Simply submit an enquiry or book through the website. A deposit is required to secure your date.

When is payment due?

A deposit is paid at booking, with the remaining balance due 7 days prior to pick-up.

Is there a bond?

Yes, all items require a refundable security deposit. This will be returned once items are back in acceptable condition.

When do I pick up and return?

• Pick-up: Thursday or Friday
• Return: Monday

Times will be confirmed with you prior to your booking.

What do I need to transport the items?

All items must be transported in a fully enclosed vehicle, such as a car or van.

Utes and trailers are not permitted, as items can be damaged by wind during transport. If suitable transport is not arranged, we may be unable to release the hire items.

What happens if something gets damaged?

You are responsible for all items during your hire period. Any damage, loss, or breakage will need to be paid for. This may be deducted from your bond.

Do you offer delivery or setup?

At this stage, we are a dry hire only service, meaning no delivery or setup is included.

Can I request a theme I don’t see?

Yes! If you have a theme in mind that isn’t listed, feel free to submit an enquiry — we’re always adding new themes.

What if I need to cancel?

Deposits are non-refundable. However, date changes may be accommodated depending on availability.

How do I care for the items?

Please handle all items with care. Keep them clean, dry, and in their original condition. Avoid leaving items outdoors unless discussed prior.